Sign in with your licence key — the one you pasted into Shogun. There is no password and no account to create: the key is the login.
Lost it? We store only a hash, so we cannot look it up — but we can issue a replacement. Tell us and we will sort it out.
No machine has been activated on this licence yet.
Freeing a slot lets you activate on a replacement PC. It does not stop a copy that is already running — it releases the slot, nothing more.
This licence was issued directly rather than bought online, so there is no subscription to manage here.
Card details, invoices and cancellation are handled on Stripe's own pages. We never see your card. Cancelling there takes effect at the end of the period you have already paid for.